When you travel to Cuba, in addition to the visa , you must also complete a digital customs form.
In this blog we will go through all the steps one by one with examples, so that you can complete the form correctly!
First some information about the form
The digital customs form, also called D'Viajeros (for travelers), was introduced in 2021 to replace the physical form that you previously received on the plane and had to complete.
With Covid-19 still in the picture, Cuba looked for a way to have fewer contact moments with tourists or their documents. Shortly after the borders opened, it was also mandatory to be vaccinated and via the D'Viajeros form they could receive information about the vaccinations of tourists who came to Cuba. Fortunately, this is now over and everyone can travel to Cuba again!
Back to the form.
First of all, important to know! The form can only be completed 2 days before arrival in Cuba. If you leave for Cuba on July 5, you can only complete the form from July 3. You cannot complete the form before July 3. You can find the form on this page . The website is in Spanish, but don't be alarmed, at the top right you have a translate button and you can translate the website to several other languages.
Then we will now start filling out the form!
Step 1.
- First name as in the passport
- Second given name as in the passport
- First surname as in the passport
- Second surname as in the passport
- Birth day
- Birth month
- Year of birth
- Select gender from the menu
- Country of birth
- Country of passport issuance
- Passport number
- Country of permanent residence
- Email address (this is not required, but please fill it in and you will also receive the document by email)
- Phone number
- Arrival date in Cuba
- Flight number of arrival flight
- Airline you arrive with
- Seat number if known
- Airport or port where you arrive
- Country of departure to Cuba
- Reasons for traveling to Cuba (Tourism)
- Enter your e-Visa code here
- Type (first) accommodation in Cuba
- Address of (first) accommodation in Cuba
- Province of (first) accommodation in Cuba
- Do you have luggage that you did not pack yourself?
- Number of children (under 10) you are traveling with (If you are traveling with children, then enter their passport details below) Children over 10 must have their own form.
- Select here the currency of the cash you take with you
- Enter the amount here (and then click "Add")
- Enter products that you take with you, such as camera, laptop, tablet. First select the category
- Select here which product
- Select the quantity here
- Enter the value of the products here (and then click "Add")
- This will be checked automatically if you enter something at 5 (otherwise set it to "No")
Step 5.
- Check the box if you have filled in everything truthfully
- Copy the code that is above
After the last step you will receive a page that confirms that everything was successful, and you can download a PDF, which will also be sent to you by email if you have entered your email address.
Make sure you either print it out or have it digitally on your phone. In Cuba you have virtually no (mobile) internet, so make sure it is downloaded before you arrive in Cuba!
Do you have any questions or are you having trouble completing the form? Feel free to send us a message via the contact form or via Whatsapp. If you prefer to call, you can also do so on (+31) 70 262 9474.